1 Message
Comcast Email Recovery
I used to have a comcast email years ago, and that email was deactivated for inactivity (I think?). I can no longer sign into Xfinity using that email, but it's still connected to a couple of my other accounts. Is there a way to access that email whatsoever? Any help is much appreciated.
XfinityBradM
Official Employee
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915 Messages
17 days ago
@Zach_51Unfortunately, after June of 2024 Xfinity customers are no longer able to create new inboxes and once they go inactive and lose access to them we do not have an option to reactivate them. You can export the data using our export tool.
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BruceW
Gold Problem Solver
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26.3K Messages
16 days ago
That link does not work. It leads to a "File not found" page. Did you mean to post https://export.xfinity.com/?
Although that link may be useless as well. It announces itself as an "Application for migrating Emails and Contacts to a Comcast Email Account", but then says "THIS APP REQUESTS PERMISSION TO: ... Read, compose, send, and permanently delete all your email from comcast.net Email".
???
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