user_bkjgt4, thank you for reaching out to Xfinity Support.
To access your Xfinity Email inbox, sign in to your account at connect.xfinity.com. If you are upgrading to Yahoo Mail, you will need to accept Yahoo's terms of service upon signing in. Ensure that your email account is active, meaning it has been signed in to within the last two years. If you have multiple Comcast.net email accounts, sign in to each one separately to accept the terms. For a smooth transition, download and delete any emails with attachments over 25 MB before upgrading.
XfinityAngie
Official Employee
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2.7K Posts
1 hour ago
To access your Xfinity Email inbox, sign in to your account at connect.xfinity.com. If you are upgrading to Yahoo Mail, you will need to accept Yahoo's terms of service upon signing in. Ensure that your email account is active, meaning it has been signed in to within the last two years. If you have multiple Comcast.net email accounts, sign in to each one separately to accept the terms. For a smooth transition, download and delete any emails with attachments over 25 MB before upgrading.
For more details, see: https://www.xfinity.com/email
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