U

Visitor

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2 Messages

Wednesday, May 14th, 2025 9:41 PM

Finish account setup

I have my port # and account # to finish setting up my account 

Official Employee

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2.8K Messages

5 hours ago

Excellent, user_i0n94c! Nice job getting all the information gathered! We are happy to further help! 

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

Visitor

 • 

2 Messages

5 hours ago

I have the port # and account # to complete setting up my account. The service has already been completed. I needed to get this information to you.

Official Employee

 • 

2.8K Messages

We got you and will get this done, user_i0n94c! You can send through a direct message with the instructions above at your convenience. We will need your first and last name and the address where your home address.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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