How do I long into my new account

user_i39qo2 Thanks for reaching out about multiple account access within the app as you are only getting the old address pulled up. Is there a drop down option for the account number when you signin to allow you to switch accounts? If not you may need to link your profile to the new address for the app to access the current account, and this link will walk you through how to link the profile to the current account if needed https://www.xfinity.com/support/articles/switching-between-multiple-accounts. Please let me know if you need any further assistance, and we will be happy to help.