Visitor
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7 Messages
Issues with the Xfinity Membership Benefits page
Hello there,
There seems to be an issue with accessing the Xfinity Membership Benefits page. I have tried on the app, phone, website and via an incognito page.
On the app I am able to navigate towards the Membership Benefits page but when I select an offer I received a headline asking me to create an account, along with the message "A rendering error occurred: Cannot read properties of null (Reading fields).
On the website, after logging in I am unable to navigate towards the Membership Benefits page. Whatever route I use I receive the same message "A rendering error occurred: Cannot read properties of null (reading 'fields').
Hugely frustrating, as I can see offers I want on the app, but am unable to claim them.
Please let me know how to rectify. I've been trying on the app and website for 6 hours now with no luck.
Thanks!



XfinityMartyR
Official Employee
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3.8K Messages
43 minutes ago
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