Visitor

 • 

2 Messages

Saturday, August 9th, 2025

Locked out of account

Locked out of account

Oldest First
Selected Oldest First

Visitor

 • 

2 Messages

1 day ago

Class action time :)

Official Employee

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3.4K Messages

Hey there, @user_ul9ivl, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help you with getting into your account. Can you provide me with more details on the account you are locked out of? Is it your residential services on the website?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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