Visitor

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1 Message

Sunday, June 29th, 2025 5:05 PM

Closed

Log in

Won’t let me log in to see account 

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Official Employee

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3.4K Messages

1 year ago

 

user_xk5vq1 Thanks for reaching out for help today with your login. I would be happy to help in any way I can. Are you getting an error message when you log in, or is it just looping when you put in the log in credentials? 

 

Visitor

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1 Message

just trying to pay my bill on line

Official Employee

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2.9K Messages

 

JIM143 Are you getting any error messages?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

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4 Messages

@XfinityEricB​ just not connecting to my email

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Visitor

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1 Message

1 year ago

why cant I log into account

Official Employee

 • 

1.4K Messages

 

user_fjy9yp Hey there. Are you getting an error of some sort, when attempting to log in?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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