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@BruceW i would like to talk to someone about making billing arrangements. Not sure why I was put into this type of form. This is not what I want. I would like my original. Comcast, connection.
@user_ra0tqx I would be more than happy to review your account to see the status of your billing arrangement. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRaul
Official Employee
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2.5K Messages
19 days ago
@anntwin I appreciate you giving us the opportunity to help update your password. Just to confirm, is this for your wifi or your online profile?
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BruceW
Gold Problem Solver
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27.1K Messages
19 days ago
If you are asking about your Wifi network name and password (aka "Network Key"):
If you are asking about the password you use in email clients and to log in to the Xfinity app, webmail, and other web pages:
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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