My android can no longer access Xfinity Mobile

@XfinityDemitrius​ i have done unistall reinstall, and it didnt work but idk what a hotspot would b in this regard?

Hello, @user_srtuhw, you mentioned that when you look at the available networks under your Wi-Fi settings, you’re unable to connect to the Xfinity Mobile network. That is the hotspot the previous agent was referring to. When you select the Xfinity Mobile network from the list, does it give you an option to forget the network?

For clarity, is it a hotspot connection issue, or is it the overall cell network that you don't have any service or connection with? If it is the cell service, the first step is to try resetting the network settings by tapping Settings > System > Reset options >Reset mobile network. That will refresh the connection with the cell network.

Im pretty sure its the hotspot bc i have celluar service to run my internet right now but im pretty sure i pay for the xfinity mobile hotspot but its been disconnected and now asks for ids and domains and certificates to log into it as well as its been spotty if my phone picks up on that hotspot

Gotcha. Thanks for the clarification. The Xfinity Mobile Hotspots are an additional feature with the XM service that we can try to troubleshoot with you. Are you broadcasting the hotspot from your XM device to connect to another device (tablet, computer, etc.), or are you trying to connect to a public XM hotspot? 

Im gonna guess bc i dont think i have an xm anything,but i have an esim for my 75 dollar mobile plan

My apologies for the confusion on my part. Is it a public hotspot you are trying to connect to, such as xfinitywifi, XFINITY, or Xfinity Mobile?