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user_0d8h34
1st Topic

Visitor

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6 Messages

Saturday, May 10th, 2025 3:32 AM

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My Xfinity Account Id

Ahoy! I have

[Edited: "Personal Information"]

as an Xfinity Account Id user name from 2017 to reflect that I was getting two free, one-hour passes every month. Now, Xfinity has its Now Wi-FI Passes that I can buy for one month at a time with a generic gift card. I don't need my old, original

[Edited: "Personal Information"]

that stands for

[Edited: "Personal Information"]

. How do I delete that account user name Id? Do I need it for this forum message board? For Xfinity Now Wi-FI Passes, I need a street address, an E-Mail address, a phone number, and a generic brand gift card loaded with at least $20 for a one-month purchase.

I don't have an Xfinity Mobile or Xfinity Internet subscription account because it is too involved for me.

Question

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Updated 

1 year ago

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XfinityQuemekia

Official Employee

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1.2K Messages

1 year ago

Hello @user_0d8h34 and thank you for taking time out of your day to reach out to our Xfinity Community Forums. I hope you're having an amazing day. For more information on Xfinity ID you can view here: https://www.xfinity.com/support/articles/get-your-comcast-id-or-user-name.

For more information on unlinking accounts view here: https://www.xfinity.com/support/articles/switching-between-multiple-accounts.

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user_0d8h34

Visitor

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6 Messages

The smart phone I am using is advanced enough, but Xfinity settings are not showing as they should, so maybe I can just keep the user name account Id [Edited: "Personal Information"] for signing into this community forum message board. My Xfinity account is not active with my account user name Id because it is for getting a paid service plan with Xfinity Mobile, which is something I can't get because it is too involved. I can only get Now Wi-FI Passes for which Xfinity accepts a gift card. 

(edited)

I don't have an Xfinity Mobile or Xfinity Internet subscription account because it is too involved for me.

1 year ago

0

XfinityShawn

Official Employee

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2.5K Messages

 

user_0d8h34 Do you have another device (tablet/PC/Laptop) to check the settings? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 year ago

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