@XfinityBillie​ I cant select the services because it brings me a page to verify my date of birth, which I assume I have to update in the "account and identity" tab.

@XfinityBillie​ I choose the internet services that I wanted, which leads me to a webpage asking me create an xfinity account, which I do. It then takes me to a webpage that ask me to verify my DOB. I entered it in and I get an error message, which you can see in the picture above. At that point, I assumed I have to finish updating my newly created account, and so I tried clicking on both the "account and identity" or "update contact info" tab. That is where I fot the "something unexpected happened. try refreshing the page." error

@Bruisedwater I'm sorry to hear that you are running into this error. Our team can also help you with getting the services set up! Please send our team a direct message with your full name and address.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

@XfinityBillie​ I already did that yesterday after I created this first post. No response yet.