Mr_C's profile

Visitor

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3 Messages

Friday, September 26th, 2025 12:00 AM

Overly complicated login process when streaming through a Windows PC

After logging into Xfinity on my Windows PC, and using dual authentication - why do I have to login again (dual authentication again too) when I click on streaming (in the account management area)?

Please inform me why this is necessary when I already have full access to my account.    Thanks in advance

Gary

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Official Employee

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1.9K Messages

3 months ago

 

Mr_C Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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