radtek's profile

Visitor

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3 Messages

Saturday, January 17th, 2026 5:40 PM

Peacock Premium

I have recently bundled Apple TV and Peacock Premium Plus. I see I have a free Peacock Premium for 24 months included in my plan. I was told by Peacock to cancel any 3rd party subscriptions. So could I have the free Peacock Premium removed from my plan to avoid subscription confusion. 

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Official Employee

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2.3K Messages

15 days ago

 

radtek Good morning, Happy Saturday! We appreciate you reaching out to our Xfinity Forums for assistance with your Peacock subscription. I'm happy to help you get your new subscription up and running. I have a quick question, are you subscribing to the bundle through the Xfinity Stream Saver? 

 

Visitor

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3 Messages

@XfinityKassie

Previously I had changed my Xfinity plan and included in that plan was free Peacock Premium for 24 months that would change automatically to a paid Peacock Premium subscription. Recently I have subscribed to an Apple-Peacock Premium Plus (not through Xfinity) and when I went to activate that bundle I read I needed to cancel any 3rd party (Xfinity) subscriptions to Peacock. What I would want to do is have Xfinity remove the 24 month free Peacock Premium from my plan. Is that possible? 

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Official Employee

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1.4K Messages

 

radtek If you are currently subscribed to any free or paid subscriptions through us the typical way to cancel those would be to log in to xfinity.com/yoursubscriptions and manage them there. Can you attempt to log in there and let us know if that lets you cancel it?

 

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Visitor

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3 Messages

@XfinityMatthew​ No, when I go to the manage plan the only option that comes up is "Add Mobile" I do not need or want mobile. The free Peacock Premium does not interfere with anything right now. I use a Ruko device and the Peacock Premium Plus app is installed on that. The main reason I have learned is in some instances you may be double billed but as this is free and I'm not using an Xfinity device to watch Peacock we are good. I will just have to pay attention or hope Xfinity will contact me when the free Peacock ends in 24 months and not to have it renewed.

Official Employee

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2.2K Messages

@radtek Sounds like a plan, if you do not renew it, it will end once the promotion does. And if at any time you would like assistance cancelling it, please let us know. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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