Visitor

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1 Message

10/22/2026 4:49 PM

Rendering error when trying to obtain reward

Why are you not able to obtain rewards. 

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Official Employee

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3.9K Messages

6 days ago

@user_d59e12

Thanks for reaching out to us. There is a known backend issue with being able to claim the Xfinity rewards. The temporary solution is to use a different browser or try clearing your caches and cookies and going into Incognito mode and make sure you're not using a VPN

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