Thanks for reaching out to us. There is a known backend issue with being able to claim the Xfinity rewards. The temporary solution is to use a different browser or try clearing your caches and cookies and going into Incognito mode and make sure you're not using a VPN
XfinityOrlandoM
Official Employee
•
3.9K Messages
6 days ago
@user_d59e12
Thanks for reaching out to us. There is a known backend issue with being able to claim the Xfinity rewards. The temporary solution is to use a different browser or try clearing your caches and cookies and going into Incognito mode and make sure you're not using a VPN
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