Reset phone sim entry instructions

user_4kwtky Hello and thank you for reaching out via our Xfinity Community Forums. I’m sorry your cellular service stopped working after resetting your phone. I would be happy to help point you in the right direction. When you check your phone now, does it show No SIM, SOS, or No Service? Also, do you know if your phone uses a physical SIM card or an eSIM? Please let me know what you’re seeing, and I can help with the next steps.