Visitor

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1 Message

Friday, August 29th, 2025

shut off service

I need to know where I can close this account

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Official Employee

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1.9K Messages

4 hours ago

Hello user_h687ir thank you so much for taking the time to reach us here via the Xfinity Forums! There are several way you can close your account:

 

By Phone: 1-800-COMCAST(266-2278) or 1-800-XFINITY(934-6489)

 

Our Xfinity Store Locator can help you find the nearest core store, and our desk agents are happy to help, and also help return any leased equipment. 

 

We're also available to help here on the Forums as well. In general terms, can I inquire why we're looking to close services? Is this part of a military deployment or Permanent Change of Station (PCS)? If there's anything we can do to help improve your experience, we'd certainly love an opportunity to do so. 

 

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