Visitor

 • 

3 Messages

Sunday, April 20th, 2025 11:26 PM

Closed

sign-in

I can not get my firestick to work

Oldest First
Selected Oldest First

Official Employee

 • 

3.5K Messages

8 months ago

Hi there, user_y0zmer! We are glad to further help with getting the Firestick to work. Are you having a problem with signing in to the internet service on the Firestick or the Xfinity Stream app? Are you seeing an error message that is coming up? 

Visitor

 • 

3 Messages

yes and i do not think much of this methode of getting help

Visitor

 • 

3 Messages

8 months ago

how do I get to talk to a person and I don't mean through texting.

Official Employee

 • 

3.5K Messages

No problem at all, user_y0zmer! We want to meet you where it is convenient for you! We appreciate your time in reaching out to us here on our Xfinity Forums. You can always reach customer support by calling 1-800-XFINITY (800-934-6489), however our team of experts are also here to provide support for your account concerns as well, and we would love to help you here. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here