1 Message
signing out after siging in
setup an account and ordered for services, but when i try to login on any platform it immediately signs me back out. Xfinity app says account not authorized when trying to sign in.
1 Message
setup an account and ordered for services, but when i try to login on any platform it immediately signs me back out. Xfinity app says account not authorized when trying to sign in.
CC_Armand
Official Employee
•
2.4K Messages
10 months ago
Thank you so much for taking the time to reach out to Xfinity Support @OneWithWind9823! We are so glad to hear from you and want to assist in any way that we can to ensure things are taken care of with your service order. No worries! You have reached the best team to iron things our for you. Please feel free to shoot us a private message with your details so that we can get to work on this for you right away.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0