user_73dd5b Hello, and thank you for reaching out to the Xfinity Community Forum. I'd be happy to help with your Max activation. If you're being billed for Max but haven't been able to activate it, please try the activation steps outlined in our support article: https://www.xfinity.com/support/articles/max That guide will walk you through linking your Xfinity subscription to your Max account and signing in on your preferred device.
If you've already followed those steps and are still unable to activate the service, please let us know what happens when you attempt activation (any error messages, blank screens, etc.), and we'll be happy to help troubleshoot further.
XfinityChristy
Official Employee
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2.9K Messages
8 days ago
If you've already followed those steps and are still unable to activate the service, please let us know what happens when you attempt activation (any error messages, blank screens, etc.), and we'll be happy to help troubleshoot further.
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