Good evening, and thank you for reaching out on our Community Forums regarding your transfer PIN request. We appreciate the opportunity to assist.
To generate an Xfinity Mobile transfer PIN (port-out PIN), please log in to the Xfinity App or your online account. From there:
Go to the Devices tab.
Select the line you would like to transfer.
Choose "Transfer your number, cancel this line."
Request a One-Time Passcode (OTP).
The transfer PIN will be sent to your phone via text message.
If you run into any issues generating the transfer PIN or have any questions about the transfer process, please let us know and we'll be happy to help further.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityAlyssaA
Official Employee
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2.9K Messages
20 days ago
To generate an Xfinity Mobile transfer PIN (port-out PIN), please log in to the Xfinity App or your online account. From there:
If you run into any issues generating the transfer PIN or have any questions about the transfer process, please let us know and we'll be happy to help further.
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user_0x6wfh
Visitor
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1 Message
16 days ago
How do i get a transfer pin? I'm switching to spectrum
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