Visitor
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1 Message
Unable to activate Peacock Premium
I've been trying to activate Peacock Premium (I'm a Diamond Member and I got an email about this).
Your website keeps giving me a 400 error when I try to sign in, saying the Cookie is too big. Which is unsurprising, because you have SO MANY COOKIES on your site!
So I clear my cookies, which forces me to sign in again, at which point I get to the Manage Subscriptions button, which throws an error on the Oauth processing because... too many cookies...
How can I get this Peacock Premium subscription activated?
XfinityThomasA
Official Employee
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3.3K Posts
1 day ago
Hello, user_ceybj1! Thank you for sharing the steps you've taken. Let's take a closer look together. Please send us a message. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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