1 Message
Unable to log in on any browser. Three dot animation.
If I try and log in to my account on the Xfinity site it displays a three dot animation and then crashes. I have tried on Mac laptop Chrome and Safari, iPad Chrome, Android phone, PC computer at work running Microsoft Edge....nothing works.
I see in the forums that this same issue has been going on for a few years. Can the website not be updated so that it works?
EG
Expert
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107.4K Messages
12 days ago
Concern moved here to the Sign In help section for assistance.
(edited)
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Again
Expert
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31K Messages
12 days ago
@user_4511uv
Try logging in using incognito mode.
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XfinityAirelle
Official Employee
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2.1K Messages
10 days ago
Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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