Good afternoon @user_zfsbai, and thank you for reaching out on our Community Forums. We appreciate your time, and we're very sorry for your loss.
If you're trying to determine whose name the account is currently under, you may be able to verify that information by reviewing a recent billing statement or by logging into the account through the Xfinity App or the online account portal, if you have access.
To better understand how we can assist, are you looking to transfer the account into your name, or are you looking for help with another account-related matter? We'd be happy to point you in the right direction and help explain the available options.
XfinityAlyssaA
Official Employee
•
3K Messages
1 hour ago
If you're trying to determine whose name the account is currently under, you may be able to verify that information by reviewing a recent billing statement or by logging into the account through the Xfinity App or the online account portal, if you have access.
To better understand how we can assist, are you looking to transfer the account into your name, or are you looking for help with another account-related matter? We'd be happy to point you in the right direction and help explain the available options.
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