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1 Message
Monday, June 22nd, 2026 9:26 PM
The WiFi went out about an hour ago. I have rebooted it 4 times and it still isn’t working.
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Official Employee
2.7K Messages
17 days ago
Hello user_116f16 are your services still affected? Can you let us knwo what the status lights are on the modem right now? Are you able to connect to the Wi-Fi network, but not get online?
XfinityAlfonso
Official Employee
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2.7K Messages
17 days ago
Hello user_116f16 are your services still affected? Can you let us knwo what the status lights are on the modem right now? Are you able to connect to the Wi-Fi network, but not get online?
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