Xfinity support

user_mxyykj  Thank you for reaching out to us today over our Xfinity Community Forums! Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

user_mxyykj Thank you for allowing our team to help with this process. Please let us know if anything else comes up. We are happy to help. :-)