Visitor
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1 Message
Xfinity will not let me into my current address account
Randomly signed me out one day and when i went back in its stuck as my address from 3 years ago as a default and will not let me back into my current address. No matter what i do i went to manage linked accounts there is no option to switch the default account.
Again
Expert
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33.4K Messages
3 days ago
@user_tp658f
Call Customer Security Assurance
Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week
Contact: 1-888-565-4329
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XfinityEricB
Official Employee
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3K Messages
1 day ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" If necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person".
Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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