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ANSWERED: How to Program Your Remote for Your Xfinity Non-X1 TV Box
***Updated 7/6/2026***
Using the Self-Service feature on legacy TV Boxes, you can find easy-to-use instructions on how to program an Xfinity remote to devices like TV Boxes, DVD players or audio equipment.
Access the self-help screen
To access the Self Help screen:
- Press the Menu button on your remote control.
- Use the arrow keys on the remote to highlight iTV on the Main Menu screen. Press the OK button.
- Highlight Self Help and press OK.
Program your remote
- From the Self Help screen, scroll down to Set Up Remote using the arrow keys on your remote. Press OK.
- Choose the correct remote model and press OK.

- Choose the type of device that you would like to control with your remote: TV, DVD Player, etc.

- Select the brand of your device.

- Follow the step-by-step instructions to program your remote.

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We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.






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