1 minute buffer on dvr

I have my recordings ending on time and starting on time.. but Comcast insists on adding one extra minute on the cloud recordings which forces a conflict when three shows overlap by that one minute how do I get around this without having to buy another tear level

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XfinityJeniece

Official Employee

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4.6K Messages

13 days ago

Hey there, @user_bcmsb1, thanks for reaching out through Xfinity Forums regarding your DVR. I can see how that extra minute would be frustrating when it creates conflicts between recordings. Are you seeing the one-minute extension automatically on every cloud DVR recording, or only on certain channels or programs?

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user_bcmsb1

Visitor

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8 Messages

@XfinityJeniece It's random, but seems to be mostly happening at prime time hours.

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12 days ago

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XfinityAmandaB

Official Employee

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3.6K Messages

user_bcmsb1 When you watch the program, does it start and end on time? If it's prime time and the programming is running long in the guide, that may impact the recording time.

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