4K Cable Box

Haven't been able to find a way to request to upgrade my cable box to play 4K content, and my store has been out of the boxes for some time now. Heard it might be possible through here.

Responses

XfinityJorge

Official Employee

•

1.7K Messages

4 months ago

user_9mjpeu Thanks for using our Forums to contact our Xfinity Support Team. We are happy to help you get the right box you need and to work together. Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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X1

user_9mjpeu

4K Cable Box

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