Thanks for reaching out here on the forums, user_59706f! It's never a good feeling to get a new piece of equipment and not be able to use it. You've come to the right place for help! Can you tell us what troubleshooting you've already tried to avoid having you repeating any steps you've taken so far?
XfinitySean
Official Employee
•
904 Messages
5 hours ago
Thanks for reaching out here on the forums, user_59706f! It's never a good feeling to get a new piece of equipment and not be able to use it. You've come to the right place for help! Can you tell us what troubleshooting you've already tried to avoid having you repeating any steps you've taken so far?
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