Visitor
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1 Message
Additional tv
We bought an additional tv that we want to access our xfinity account for live television. WiFi is connected but don’t see how to get the television basic service.
Visitor
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1 Message
We bought an additional tv that we want to access our xfinity account for live television. WiFi is connected but don’t see how to get the television basic service.
XfinityOrlandoM
Official Employee
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2.2K Messages
5 days ago
@user_m31f3e
Thanks for reaching out to us, to view your TV services on a smart TV, you will need to download our Xfinity streaming app. This link https://www.xfinity.com/support/articles/xfinity-stream-app-faqs has great information on the eligible devices and smart TV's that are compatible with our streaming app
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BIslander
Problem Solver
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519 Messages
5 days ago
Get another cable box or use the Xfinity Stream app on the TV. Personally, I prefer the user interface on cable boxes over Stream. And, if you have a sound system, you get 5.1 from the box, but likely only stereo from Stream.
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