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user_294m72
1st Topic
1st Like

1 Message

Sunday, November 3rd, 2024 3:22 PM

Apps not working

Neither YouTube or Amazon Prime apps are working on my tv. Just get some message that engineers are working on the problem. 
YouTube works fine on computer. 

Question

 • 

Updated 

26 days ago

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user_d7p3sn

1 Message

1 month ago

None of my apps on tv are working

0

XfinityAirelle

Official Employee

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2.1K Messages

29 days ago

 

user_294m72 Hi there! We are sorry to hear you are having issues accessing Prime and YouTube. I use those sites a lot, so I understand how this could raise concern. 
 
Have you tried resetting your device? 

 

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0

user_jep278

2 Messages

26 days ago

I've been trying to pay my bill early for 5 days, and it just keeps telling me "Sorry, this isn't working right now, Please return to my account overview while we resolve the issue."  Yeah right.

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