Visitor
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1 Message
Audio cutting out about every 10 or less minutes.
I am so disgustingly sick of Xfinity and Comcast as a whole. Audio cuts out practically every 10 minutes for 10 seconds. And it happens on every channel. It’s just another common event with this company.
During the sprint thru fall, I can’t get wifi signal on my porch that is literally 15 feet from the modem. U get the equivalent of the windows hourglass. Churning churning churning, until I get disgusted and switch to cell carrier where all works fine!
also this is with a new modem as well. [Edited: "Language/Inflammatory"]
XfinityJeff
Official Employee
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1K Messages
6 months ago
Good morning @tulip421, and thanks for visiting us on the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having with the audio cutting out, and the WiFi service, I know that can be frustrating, but you have come to the right place for assistance. When you are having issues with the audio, are you watching TV on a Xfinity cable box, or using the Xfinity stream app?
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