Visitor
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1 Message
Audio issues with 4k broadcasts
For several years now and after trying several 4k wireless cable boxes, I almost always have intermittent audio issues when watching a 4k broadcast ( sports). It used to be less of an issue because Xfinity always had a non 4k channel which worked perfectly but for instance on MLB playoffs today it’s either 4k or Peacock no non 4k channels
BIslander
Problem Solver
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731 Messages
1 month ago
@Fredrico58
What audio output setting are you using on the Xi6? You get Dolby MAT PCM from those channels using Auto Detect and regular 5.1 PCM using Expert. But, a very recent change on Expert means the even numbered 4K channels now get a DD+ output while the odd numbered Realtime channels get PCM. See if using Expert on the even channels fixes your problem.
(edited)
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XfinityJohnG
Official Employee
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3.3K Messages
1 month ago
Thank you for reaching out here about your audio issues. Have you tried that expert option as advised by @Fredrico58 ? Are you using a third party soundbar or other device?
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