Regular Visitor
•
10 Messages
Backup older TV box settings /Import replacement TV box settings
Is there a method for backing up Xi6-A or Xi6-T TV box settings and then importing the settings into the new TV box? Since the settings are all the same, the box type should not matter so if a new type of box is installed, the new box should be able to import the older box settings. I've had to replace many TV boxes in the past 4 years or so and the settings come factory set. Updating the settings happens as I run into problems or issues that point out the settings are incorrect. In the past 24 hours, a replacement box was replaced. If there was a method for backing up and then importing the settings into the new box that would be more ideal. I wouldn't normally ask for this backup and import but many TV boxes have been replaced and are expected to be replaced.
Accepted Solution
XfinityAlyssaA
Official Employee
•
2K Messages
29 days ago
Good afternoon @WinterWeasel, and thank you for reaching out on our Community Forums, we appreciate it! That is a great question. Unfortunately, there is no way to transfer your TV box settings from one box to another. If you have an X1 TV box, recordings on the cloud will transfer but any recordings not available in the cloud will not along with your other preferences. We apologize for any inconvenience. Do you have any other questions our team can assist with?
1
0