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Saturday, July 25th, 2026 11:00 PM
My main TV box was exchanged. I can't get it to set up
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Official Employee
3K Messages
2 days ago
Thank you for reaching out to our team about your issue getting that new box set up. Have you attempted to set that up through your Xfinity app? Are you seeing an error message on screen during set up?
XfinityJohnG
Official Employee
•
3K Messages
2 days ago
Thank you for reaching out to our team about your issue getting that new box set up. Have you attempted to set that up through your Xfinity app? Are you seeing an error message on screen during set up?
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