2 Messages
Bring back more than one year DVR recordings
It’s so frustrating and irritating that you can no longer keep recordings longer than one year. I had a bunch of College football games that my dad had recorded before he passed away, Some we had watched together and now they are all gone. It was comforting to be able to go back and watch them sometimes. Comcast, it’s like we pay more and more but get less.
XfinityArmand
Official Employee
•
1.8K Messages
19 days ago
Hi there @user_5zgb08! Thank you so much for taking the time to reach out to Xfinity Support. We are so glad to hear from you and want to help in any way that we can to ensure you are having the best experience with your service. Can you tell me what your DVR settings are? You should be able to keep recordings more than a year but if your settings are set to delete things to make room for new recordings, that could be the reason content is being deleted.
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