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Tuesday, October 8th, 2024 2:57 PM

Cable tv

I’m getting error RDK-03036. I have tightened the cables and re started several times

Official Employee

 • 

545 Messages

1 month ago

I apologize for the delayed reply. @user_kdkf6t If you are still seeing this error code and need help, please send us a DM with your full name and address to Xfinity Support.

To send a direct message:

Click "Sign In" if necessary

Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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