Cable tv

Not working on my tv need immediate help

Responses

XfinityAirelle

Official Employee

•

2.5K Messages

1 month ago

ewashing Hi there! Due to the nature of forums, the Xfinity Forum has never been designed as a place to receive assistance in "real-time". If you are in need of immediate assistance we ask that you reach out to us via one of the methods shared here: https://forums.xfinity.com/t5/My-Account/ANSWERED-How-to-contact-Comcast/ta-p/3053370

We are sorry to hear you are having issues with your TV service. I understand how frustrating that can be. Have you gotten the chance to check if there is an active interruption in your area? You can check online: https://www.xfinity.com/support/status or use the My Account app to see if there are any known service disruptions.

It may be worthwhile to also reset your TV box by unplugging it for 30 seconds and plugging it back in. Please let us know if you need further assistance. We are here to help.

0

X1

ewashing

Cable tv

XfinityAirelle

New to the Community?