can not pair 2025 lg magic remote to 4k dvr box

Has anyone had success pairing the 2025 magic remote to the XG1v4-A box. I can get it turn the tv on, but the channels will not change

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BIslander

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568 Messages

11 days ago

Confused. The LG remote will always turn the LG TV on, of course. Are you trying to use the LG remote to change channels on the X1 box? I don't think that's possible. The X1 box uses its own RF and can be controlled with IR commands. As far as I know, the Magic remote doesn't have a way to send commands to the XG1v4

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BruceW

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27K Messages

11 days ago

... 2025 magic remote ... XG1v4-A box ...

Do the instructions at https://www.google.com/search?q=lg+magic+remote+xfinity+x1+4k+dvr help?

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BIslander

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568 Messages

11 days ago

@BruceW That's basic HDMI-CEC for a few limited functions and does not include changing channels, the thing the OP is asking about. I have two LG OLEDs paired with XG1v4s and Denon receivers and have found the LG Universal Control functions are next to useless. Do you have a different experience?

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XfinityAngie

Official Employee

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2.2K Messages

9 days ago

user_dfwq1n, Thanks for reaching out to Xfinity Support. If the LG Magic remote is compatible, here are the steps you need:

Check Input: Make sure your TV's input is set to the HDMI port connected to the Xfinity box.
Access Settings: Press the Home/Settings button on your LG Magic Remote.
Navigate: Go to Settings > General > Devices > Universal Control (or Remote Control > Universal Control Settings).
Start Setup: Select Set Up Device, then choose Cable/Satellite Box.
Select Provider: Choose Xfinity from the list of providers.
Follow Prompts: Follow the on-screen instructions to select your device and complete the setup.
Test Controls: When prompted, test functions like changing channels (using the on-screen number pad or channel up/down) and DVR commands.
Complete Setup: Finish the process when the tests are successful.

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BIslander

Problem Solver

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568 Messages

Changing channels by clicking an on screen number pad or navigating with the channel up/down buttons? Ugh.

"Test Controls: When prompted, test functions like changing channels (using the on-screen number pad or channel up/down) and DVR commands."

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9 days ago

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user_dfwq1n

can not pair 2025 lg magic remote to 4k dvr box

BIslander

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

BIslander

XfinityAngie

BIslander

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