Hello billeatobroker! Thank you for being an active part of our community with your post 🙌 While we hate to lose you as a member of the Xfinity family, if you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we'd be happy to assist with your request.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session
XfinitySeth
Official Employee
•
1.2K Messages
10 days ago
Hello billeatobroker! Thank you for being an active part of our community with your post 🙌 While we hate to lose you as a member of the Xfinity family, if you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we'd be happy to assist with your request.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session
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