1 Message
Can’t activate Apple TV with the Bundle
I got the bundle pack with Apple Peacock and Netflix. Peacock and Netflix activated no problem but Apple TV will not activate.
1 Message
I got the bundle pack with Apple Peacock and Netflix. Peacock and Netflix activated no problem but Apple TV will not activate.
XfinityJorge
Official Employee
•
1.7K Messages
2 months ago
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0
user_yqi8lh
4 Messages
2 months ago
I am having the same problem ....
0
0
user_z7xu5i
2 Messages
2 months ago
Around and around and around we go. I just spent hours with them and all I ended up doing was starting a free trial of Apple TV plus and giving them my credit card. It's still not free with stream saver and it's still not linked to xfinity. They need to solve this problem. Their activation link does not work.
0
0
user_yqi8lh
4 Messages
2 months ago
I went through exactly the same process as you all, but did figure this out. You Have to have an apple account in order to get Apple tv, no matter what. You have to be able to get the apple app and can only do it on an apple device .... iPad or iPhone. There is no get around on this and it is the only way, despite anything customer service says. Sheesh this is so frustrating.
So, for you, you have an apple account now. Go from there using that account.
I learned this when I bought a firestick and got free apple tv. I call apple for help. They will explain exactly what to do, but not until you have an apple account. Lol
I hope my experience helps someone. I already posted this before.
0
0