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elyseg
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Sunday, September 29th, 2024 1:01 AM

Can't remove message on TV

The television has given me this message "Complete pairing by entering the code above."  There are three numbers put in the boxes as requested.  I can't get rid of this...please help.  Thanks!

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2 months ago

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XfinityAmandaB

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1.6K Messages

2 months ago

 

elyseg Thank you so much for your post for help with this pairing message on your screen. This is normally only seen when setting up a remote control. I would recommend checking your remote battery to see if they need to be replaced and that is causing the remote to not recognize it is paired with your TV/Box. You may also use the steps here to help complete the pairing. 

 

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