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user_r68wv9
1st Topic

3 Messages

Friday, June 20th, 2025 12:06 PM

Catch up feature

Comcast needs to offer a catch-up feature. Both their competitors Live wire and Summit broadband both offer this feature where you can scroll back hours and watch TV shows that have already aired without recording. For example, say it’s 8 PM on a Friday night and I wanna watch the today show that aired at 7 AM. Well I just scroll on back and watch it. I can even scroll back a week and watch the today. Show from a week ago.

I believe Comcast as well behind the ball on this And I Will possibly leave their service because they don’t offer this

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9 days ago

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westwayneguy88888

Contributor

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298 Messages

11 days ago

this sounds intriguing, but i have never heard of Live wire and Summit broadband.

are they local players or national?

2

user_r68wv9

3 Messages

I’m in Southwest Florida, and live wire definitely is growing locally. Summit broadband is the worst cable company you’ve ever seen my parents live in a community where they are forced to use Summit broadband. It’s the absolute worst, but even they have this catch-up feature that works beautifully

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11 days ago

0

XfinityJanelle

Official Employee

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1.6K Messages

Hey @user_r68wv9 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the catch up feature. I greatly appreciate you taking the time to provide us with your feedback. Good or bad, feedback is important to us to not only improve our products and services, but the customer experience as well. I would gladly pass along the feedback through the proper channels.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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9 days ago

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