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user_xoj5y4
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Visitor

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1 Message

08/06/2026 1:58 PM

Channel freeze

I have 1 channel that is freezing 

Question

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Updated 

27 days ago

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EG

Expert

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120.5K Messages

29 days ago

Concern moved here to the TV help section for assistance.

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XfinityJorge

Official Employee

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3.2K Messages

27 days ago

 

user_xoj5y4 Hi there! Thanks for using our Forums and for letting us know about the freezing channel. Are you still having issues? Have you attempted to power off the box and restart it?

 

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