Frequent Visitor
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9 Messages
channels keep pausing for a few seconds
For the past few days most of the channel's programs will pause and restart for a couple of seconds.
Frequent Visitor
•
9 Messages
For the past few days most of the channel's programs will pause and restart for a couple of seconds.
user_ufojkp
5 Messages
4 months ago
Same problem here. It seems to be certain channels only.
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XfinityRay
Official Employee
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2.7K Messages
4 months ago
Greetings, jhhi26! Thanks for letting us know that the channels keep pausing for a bit. We don't want that happening and are happy to help! Have you tried any troubleshooting steps so far such as restarting the TV box or sending a System Refresh signal? The Xfinity app can also be used to troubleshoot your services and uses the same troubleshooting tools that we do.
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