Visitor

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2 Messages

Sunday, November 16th, 2025 2:13 AM

College Football won't play or resets back to beginning for no reason

Trying to watch the Ole Miss game and it keeps going back to the beginning. A game from earlier won't delete. Sometimes the whole system just freezes up - can't change channels, can't access recordings, black band at the bottom - then it moves again, but only after I've missed a play or two. This thing [Edited: Language]. Any suggestions?

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Visitor

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2 Messages

7 days ago

Trying to watch it live and now the whole system is locked up. Have I mentioned how much this thing [Edited: Language]? #annoyed

(edited)

Official Employee

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3.6K Messages

Hey there, @user_f4g5l4, thanks for reaching out through Xfinity Forums regarding your issues with your services while watching the game. Are you still having issues with your services? Is it happening with specific channels? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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