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feedback60
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16 Messages

Thursday, October 24th, 2024 4:33 PM

Dvr mistakenly recording nba league pass

Typically, I set my Xfinity DVR to record all trailblazer games on the local broadcast channel. When I look at my scheduled recordings on my Xfinity DVR it shows that it will record two copies of the NBA league pass games. I do not subscribe to league pass so I get two copies of dead air lasting more than two hours each. I have tried to disable recording all trailblazer games and individually program each game for the local broadcast on channel 1170 in HD. But when I check the upcoming scheduled recordings, it shows up as channel 302 in low def instead.

I suppose I could manually record each game when it comes on using the remote, or just give up and and buy an HD home run and record it off the antenna.

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22 days ago

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XfinityDena

Official Employee

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2.5K Messages

26 days ago

Thank you for reaching out on our forums @feedback60 Do you need assistance with setting up recordings?

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melsjoint

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3 Messages

26 days ago

I'm having the same issue.  Why are League Pass games recording when I don't have a league pass subscription?  It's causing my DVR to fill with hours of dead air and even blocking some of my other programs from recording.  PLEASE FIX THIS XFINITY!!!!!

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XfinityDena

Official Employee

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2.5K Messages

@melsjoint I am sorry this is happening with your DVR. How are you setting up your recordings?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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23 days ago

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HeidyDixon

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I imagine they are doing what I do. I have a setting for the team itself to record games. Xfinity must have some setting to prioritize a teams games coming from league pass rather than a local channel. I too am having issues where league pass was being recorded not local channel. But, now for the last two games they were not recorded at all. So, it’s like Xfinity doesn’t recognize the team game being broadcast on the local channel, 302 Charge.

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22 days ago

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