Thanks for meeting us here in our community about your DVR storage concerns, @user_3ec180. The DVR calculates space used by monitoring the total storage capacity of both the physical DVR and any connected external hard drives. It tracks the amount of storage that is free, used, and reserved for recordings. For example, if an account has multiple X1 DVRs, the total storage can be calculated by multiplying the number of devices by their individual storage capacity. Additionally, when scheduling new recordings, the DVR automatically determines which drive has the most available space to use for recording. Messages will alert users when storage is low or full.
XfinityLinda
Official Employee
•
2K Messages
2 days ago
Thanks for meeting us here in our community about your DVR storage concerns, @user_3ec180. The DVR calculates space used by monitoring the total storage capacity of both the physical DVR and any connected external hard drives. It tracks the amount of storage that is free, used, and reserved for recordings. For example, if an account has multiple X1 DVRs, the total storage can be calculated by multiplying the number of devices by their individual storage capacity. Additionally, when scheduling new recordings, the DVR automatically determines which drive has the most available space to use for recording. Messages will alert users when storage is low or full.
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