Contributor
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33 Messages
espn intermittently freezes and pixelates --I have restarted the modem many times
ESPN intermittently freezes and pixelates --I have restarted the modem many times--been happening for about a week
Contributor
•
33 Messages
ESPN intermittently freezes and pixelates --I have restarted the modem many times--been happening for about a week
user_fms2ds
Visitor
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1 Message
5 days ago
I’ve been experiencing the same issue all games yesterday and now today. It’s 100% an Xfinity issue. I’ve reset my box multiple times, have gone through the painfully unhelpful robot tech support to no avail. The workaround if you don’t want to lose your mind in the short term is to use ESPN’s streaming app. It has to be the ESPN App - They don’t compress the signal and I’ve had zero glitches since taking this action. The downside is that I’m chewing through my internet data while paying for horrible cable TV service.
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XfinityMarshante
Official Employee
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816 Messages
4 days ago
Hello @user_bw0035lm, thank you for taking the time to leave a post. Sorry to hear that you are encountering issues with the ESPN channel. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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user_x3njqf
Visitor
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1 Message
3 days ago
This is happening to me too. Please address this issue
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user_zcgg4c
Visitor
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1 Message
3 days ago
I too am experiencing issues with the ESPN channel freezing (not with any other channel), and I'm seeing it happen via both the Xfinity X1 box and Xfinity Stream.
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dodgerblue14
New Poster
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2 Messages
3 days ago
I’m experiencing the same issue with Xifinity ESPN (724)!
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